| Effective as of August 28,2008 Privacy Policy |
| Chizam, Inc. ("Chizam") takes your privacy seriously. Earning and maintaining your trust is important to us. We want you to understand what information we gather from you, how this information is used and protected, and what choices you have about how your information is used. This Privacy Policy discloses the privacy practices of www.chizam.com (the "Website"). By using the Website, you agree, without limitation or qualification, to be bound by this Privacy Policy. |
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| Please know that any information (including personal and health-related information) you reveal in a Website public forum, such as a message board, online meetings, posting, chat room/event, or similar electronic public venues) is not protected by this Privacy Policy. Such postings will be seen by Website members and/or guests and third parties not related to Chizam. What you write could be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes. Also, if you access a third party website from a link on the Website, any information you reveal on that site is not subject to this Privacy Policy. You should consult the privacy policy of each website you visit. |
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| INFORMATION COLLECTED ABOUT YOU |
| 1. In General. |
| Chizam collects two kinds of information: (1) Personally identifiable information ("Personal Information") voluntarily provided by visitors through optional registration or other methods and (2) non-personally identifiable information routinely gathered as visitors navigate through our Website. |
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| 2. Personal Information. |
| You are free to visit and use our Website without providing any Personal Information. However, Chizam offers services on our Website that require registration and/or submission of Personal Information. In order to register or otherwise take advantage of the personalized services that we offer on our Website, you will have to provide Personal Information. The Personal Information that we request from you may include your name, address, email address. Providing Chizam with your Personal Information is strictly voluntary. |
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| Registration and Member Profile |
| In order to obtain access to certain services and/or content available on our Website (e.g., diet, meal, and/or fitness plans), you must complete a registration form. Our Registration Form and Member Profile pages request that you submit the following information: your name, a selected username and password, email address, gender, and other lifestyle-related information. We use the Personal Information you provide through registration to recommend and customize health fitness plans and respond to any questions that you submit. From time to time we might need to notify you about changes to our services, or otherwise send you service-related announcements. |
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| In those circumstances, we will use your Personal Information to contact to you. By registering for our services, you consent to Chizam contacting you about your account. Based upon the Personal Information you provide us, we will send you a welcoming email to verify your username and password. You will not be able to unsubscribe from these transactional emails. You will be permitted to unsubscribe from all other emails that are not transactional in nature. |
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| Emails & Newsletters |
| You may register to receive email subscriptions and newsletters from Chizam by visiting "My Profile" and opting in to receive the subscriptions or newsletters of your choosing. To receive emails and newsletters from Chizam you must provide your email address. Chizam also offers a "Tell a Friend" (a.k.a. "Refer a Friend") feature that enables you to send articles and other content to your friends. When you use Chizam's "Tell a Friend" feature, we do not store your friend's email address. We use your friend's email address only for the purpose of sending your friend the article or content you requested and for no other purpose, unless otherwise disclosed to you at the time you send the email. |
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| Surveys or Contests |
| From time-to-time we may provide you the opportunity to participate in contests, sweepstakes, promotions or surveys on or through our Website. If you participate, we will request certain Personal Information from you. Participation in these contests, sweepstakes, or surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, email, and/or shipping address), and demographic information (such as zip code). |
| Sometimes we may offer these contests or sweepstakes together with another party, or we may use a third party service provider to help us conduct the promotion. In order to administer the promotion and/or provide the winner(s) with a prize, we may need to share your Personal Information with a third party who is helping us conduct the promotion or co-sponsoring the promotion with us. We will notify you within the Official Rules of promotions if another party is co-sponsoring the promotion with us. If we are using a third party service provider, the third party service provider will be prohibited from using your Personal Information for any other purpose. |
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| 3. Non-personally Identifiable Information |
| You may use our Website without registering or submitting any Personal Information. In that case, the only information we will collect from you is general, aggregated, demographic, or other non-personal information. We use a third-party tracking service that uses cookies and log files to track non-personal information about visitors to our Website in the aggregate. We may also share non-personal information with third parties such as advertisers and partners. This non-personal, aggregate data is used to analyze trends, to track user movement around the Website, and to gather demographic information about how members, subscribers, and/or visitors use our Website. |
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| In some cases, when you click on a link or an advertisement in an email or newsletter you may receive from us, your browser may be momentarily directed to the site of a third party which, acting on Chizam's behalf (, notes or "counts" your response to the email or newsletter before re-directing your browser to its proper destination. This re-direction process will not be apparent to you. Your Personal Information will not be recorded by this third party. |
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| Cookies |
| A cookie is a small text file stored on a user's computer for record-keeping purposes. We use cookies on our Website to determine the number of unique visitors, to personalize your online experience, to identify returning visitors, and to provide you with advertisements and messages of interest to you. Chizam does not store any Personal Information in any cookies on your computer. However, we do link the non-personal information we store in cookies to your Personal Information. |
| Also, companies offering products or services through our Website may use their own cookies. This Privacy Policy covers the use and placement of cookies by Chizam only, and does not cover the use or placement of cookies by any third party. |
| Your browser may be set to reject all cookies. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you reject our cookie(s), you may not be able to utilize some of the features of our Website. |
| We also use a third-party advertising company to serve ads when you visit our Web site. This company may use non-personally identifiable information about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. |
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| Web Beacons |
| Our third party advertising partners employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs) that help us to validate sales on our Website. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the non-personal information gathered by clear gifs to your Personal Information, and we do not use web beacons to collect any Personal Information from or about you or to track your activities across websites generally. |
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| Log Files |
| As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information (which does not identify individual users) to analyze trends, to administer the Website, and to identify and solve hardware and software problems as they arise. We may link this automatically-collected data to your Personal Information for the purpose of determining your interests and to offer you goods or services that we believe may be of interest to you. |
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| 4. Tracking and Merging Information from Other Sources. |
| If you register on our Website and provide us with Personal Information, we may link non-personal, aggregated tracking data with your online Personal Information through use of cookies, log files and other non-personal information collection. |
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| We may also supplement the Personal Information we collect from you with non-personal or personal information from other, third party sources (e.g., Experian Information Solutions, Inc.). We will merge this third party information with Personal Information you have provided to us. The composite information about you will be treated in accordance with this Privacy Policy. |
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| We perform this tracking and merging to assist us in evaluating and improving our Website, products, and services; to determine your preferences so that we can tailor our Website, products, and services to your needs; to provide you with targeted marketing offers that we think may be of interest to you; and/or to study nutritional, weight loss, behavioral and fitness questions in general. |
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| B. Information Collected by Third Parties Not Acting on Behalf of Chizam |
| Sponsors, partners or advertisers on the Website or in emails, special promotions, or newsletters we send you may also use their own cookies or web beacons when you click on their advertisement or link to their website or service, or even if the advertisement simply appears on a page or in an email that you are viewing. |
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| We do not control third parties' use of cookies or web beacons, or how they manage the non-personal information they gather through them. Please review the privacy policy of other sites you visit or link to from our site to understand how these other sites use cookies and how they use the information they collect through the use of cookies or web beacons on their own sites. |
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| C. Children |
| We are committed to protecting the privacy of children. This Website is not designed for, nor is it intended to attract, children under the age of 13. We do not knowingly collect Personal Information directly from any person under the age of 13, and if we do inadvertently collect information from a person under the age of 13, we delete it as soon as we discover it. |
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| D. Public Forums |
| As mentioned above, this Privacy Policy does not protect you when you use Chizam public forums. As a service to our users, Chizam features chat rooms and bulletin boards where users can share wellness and/or fitness information and support one another or post questions for experts to answer. |
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| In addition, we offer online discussions on a variety of topics moderated by experts. You should be aware that any information shared in a chat room, bulletin board, or online discussion is public information and may be seen, disclosed to, or collected by third parties that do not adhere to our Privacy Policy. |
| You should think carefully before disclosing any personal information in any public forum. |
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| E. Emails to Chizam |
| This Privacy Policy does not protect you when you send business information, ideas, concepts or inventions to Chizam by email to the contacts listed on the "Contact Us" link on our Website. If you want to keep business information, ideas, concepts or inventions private or proprietary, do not send them in an email to Chizam. |
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| DISCLOSURE OF YOUR INFORMATION |
| Except as set forth in this Privacy Policy or as specifically agreed to by you, Chizam will not disclose any Personal Information it gathers from you on our Website without your prior permission. Except as set forth herein, you will have the opportunity to opt-in to Chizam sharing your Personal Information with third parties, and you can withdraw your consent to Chizam sharing your information at any time. |
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| In some circumstances, we must disclose your Personal Information to third parties who help us administer our Website or our services. These third parties are required to keep your information confidential and do not use your information for any purpose other than the purpose under which your information was collected. |
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| We may also release Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, court order, or legal process; or (2) in special cases, such as a physical threat to you or others, or to protect the rights and/or property of Chizam. Additionally, in the unlikely event that the entirety of our business is sold, liquidated, merged, or transferred to a third party, we may transfer all personal and non-personal information to the party purchasing or merging with us. |
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| Disclosure to Third Parties Generally |
| Occasionally we may invite you to be contacted by third parties whose goods or services may be of interest to you. We will only share your Personal Information with these third parties if you grant us permission to do so. If you opt-in to such sharing, we may also share your Personal Information with licensors of certain diet, nutrition, and/or health-related programs offered on or through our Website. |
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| We may provide third parties with non-personal information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our Website. For example, we provide our advertisers and other third parties with aggregate, non-personal information about our Website users, including the number of unique users who visit our Website, the demographic breakdown of the registered users of our Website, or the activities that visitors to our Website engage in while on our Website. |
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| Disclosure to Outside Contractors |
| We may employ independent contractors, vendors and suppliers (collectively, "Outside Contractors") to provide specific services and products related to our Website, including but not limited to maintaining an email suppression list as required by state and/or federal law; hosting and maintaining our chat rooms; providing credit card processing and shipping fulfillment; fraud screening; testing and implementation of special services such as those for contacting members to offer personal, one-on-one, nutritional and member support to help members to reach their goals; and developing applications for our Website and email services. These Outside Contractors may sometimes have limited access to information collected on our Website, including your Personal Information, in the course of providing products or services to us. Access to your Personal Information by these Outside Contractors is limited to the information reasonably necessary in order for the Outside Contractors to perform their limited function for us. |
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| Disclosure to Third Party Sellers |
| Through our Website, you may be given the opportunity to purchase (or to obtain more information) regarding certain content, products or services which are sold through a person or company other than us or our Affiliates (collectively, "Third Party Sellers"). In addition, if you purchase a product or service through one of our co-branded stores (rather than through our Online Store), you will likely be purchasing the product through a Third Party Seller, not from us. We will attempt to notify you when you are dealing with a Third Party Seller by opening a new browser or otherwise notifying you that you are leaving our Website. For example, if you see a phrase such as "powered by" or "brought to you by" followed by the name of a person or company other than Chizam, then you are likely on, or about to enter, a website hosted or operated by a person or company other than us. Third Party Sellers may request that you submit certain Personal Information (e.g., name and address for shipment purposes) to them in order to purchase their products or services or to obtain additional information from them. Alternatively, we may offer the products or services of these Third Party Sellers in our Online Store or elsewhere through our Website. If you should make a purchase of these products or services, we will transmit your purchase data and your Personal Information to the Third Party Seller so that the transaction can be processed. |
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| If you do not wish for a Third Party Seller to have access to your Personal Information, please do not make a purchase in our Online Store (or elsewhere on our Website). By submitting the requested information, you affirmatively consent to have that information shared with the Third Party Seller. This information is used by the Third Party Seller and may be subject to a different privacy policy. We do not otherwise share or disclose your Personal Information to Third Party Sellers unless you give us permission to do so. |
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| Disclosure to Linked Sites |
| In addition to the third party websites that you may access as described above, for your convenience there may be links to websites operated by companies other than Chizam ("Third Party Websites") that are not contractors who provide content or services through our Website. These links may be found in advertisements, referenced within content, or placed beside the names or logos of sponsors. Chizam does not disclose your Personal Information to these Third Party Websites without obtaining your consent. In addition, Chizam does not endorse and is not responsible for the privacy practices of these websites. If you choose to link to one of these Third party Websites, you should review the privacy policy posted on the other site to understand how that Third Party Website collects and uses your Personal Information. |
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| Other Disclosures |
| We reserve the right to transfer information to a third party in the event of a sale, liquidation, merger, or other transfer of all or substantially all of the assets of Chizam. We will endeavor, in good faith, to gain the third party's agreement and adherence to the terms of this Privacy Policy. In addition, we will notify users of any such transfer through notice on our Website and through email. |
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| HOW CHIZAM HANDLES SECURITY |
| The security of your Personal Information is important to us. When you enter sensitive information We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. |
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| YOUR PRIVACY CHOICES |
| Except as otherwise described in this Privacy Policy, we will only use Personal Information for the purposes described above or as otherwise disclosed at the time we request such information from you. You may also change your preference and "opt-out" of receiving voluntary, non-transactional communications by changing that option in your My Profile feature of our Website, following the directions provided in association with the communication, or by contacting info@chizam.com . You may also change your mind as to whether Chizam may share your information with third parties by changing the option in My Profile, or sending an email to info@chizam.com. |
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| Chizam is a company organized and operated in the United States and all of our servers are located in the United States. Privacy laws differ in jurisdictions outside the United States. If you are located in a country outside the United States, please be aware that your Personal Information will be collected and stored in compliance with United States laws. |
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| UPDATING YOUR PERSONAL INFORMATION AND CONTACTING CHIZAM |
| You can always contact us in order to (1) update or correct your Personal Information, (2) change your preferences with respect to communications and other information you receive from us or third parties, or (3) delete the Personal Information maintained about you on our systems, by accessing My Profile or by contacting info@chizam.com. Such updates, corrections, changes and deletions will not have an effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to Chizam from our servers. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personal Information may exist in a non-erasable form that will be difficult or impossible for us to locate. |
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| CONTACT US WITH PRIVACY-RELATED QUESTIONS |
| If you have a complaint or problem, you may email us at info@chizam.com and we will forward your complaint to the appropriate internal Chizam department for a response or resolution. We try to answer every email in a timely manner but are not always able to do so. If you have any questions about our Privacy Policy or feel that we are not abiding by the terms of our posted Privacy Policy, please contact us in any of the following ways: |
| Send an email to: |
| info@chizam.com |
| Attn: Privacy / Legal |
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| CHANGES TO THIS PRIVACY POLICY |
| We may occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this Privacy Policy, we will notify you either by placing a prominent notice on the home page of the Website by sending you a notification directly. We encourage you to review this Privacy Policy periodically to stay informed about how we are helping to protect the Personal Information we collect. Your continued use of the service constitutes your agreement to this Privacy Policy and any updates. |
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